FAQ

Frequently Asked Questions

  • How do I register my child for a program?

    Registration is completed online through the GotSport website. Simply select the desired program, complete the required information, and submit payment to secure your spot.


    Players:

    https://system.gotsport.com/programs/2J4951399?reg_role=player


    Coaches:

    https://system.gotsport.com/programs/4904380P3?reg_role=coach

  • Does my child need experience?

    No, we welcome players of all levels of experience and they will learn the game from experienced coaches and staff.

  • How often do you practice?

    Practice is typically twice a week but subject to coaches discretion.  

  • What is included in the registration fee?

    Registration fees typically cover league administration, referees, and uniforms.  

  • What is your refund or cancellation policy?

    You may request a refund by contacting foresthillsoccerclub@gmail.com.  


    Once a refund request has been received and/or approved, funds will be processed back to your original form of payment and may take up to two (2) weeks for the amount to show back on your account. 


    Full Refund:  Registration fee paid less $10 will be refunded for any reason until July 21st.


    Partial Refund:  Registration fee paid less $50 will be refunded per requests made from July 22nd through August 20th.


    No Refunds:  No refunds will be made for any requests after August 21st unless for medical reasons or submitted in writing to the FYSC Board for majority approval.

  • How can I contact the organization with questions?

    You can contact us through the email address or contact form listed on our website. Our team will respond as quickly as possible during regular business hours.

  • What equipment is required?

    Required equipment varies by sport and program. Any mandatory items will be listed on the program page or shared by coaches prior to the first practice.

  • Are volunteers or coaches needed?

    Our programs rely on volunteer coaches and helpers. If you’re interested in volunteering, you can indicate your interest during registration or contact us directly.

  • How will I receive updates and announcements?

    All updates are sent via email and posted on the website. Please ensure your contact information is accurate so you don’t miss important communications.

  • Are games played on holidays?

    Holiday schedules vary by program. Any planned games or breaks will be communicated in advance.

  • How are coaches trained or screened?

    Coaches may be required to complete background checks and training based on organization policies and sport requirements.

  • What is the organization's code of conduct?

    All participants, parents, and spectators are expected to follow our code of conduct to ensure a safe and positive environment for everyone.